Privacy
Policy
We
understand and appreciate the sensitivity of the information
you are sharing with us and we make sure that we only use the
information for the purposes of your order and to contact you
regarding future advertising requirements.
Copyright
Information
Sirocco
Interactive assumes no liability in the event that our clients
are unable to obtain a Trademark or Copyright on any artwork
for any reason. Our clients assume responsibility for obtaining
a Trademark and/or Copyright of any artwork created by Sirocco
Interactive and we provide no guarantee of Copyright to our
clients.
Ownership
Sirocco
Interactive retains and reserves the rights to use any and all
content developed, regardless of ownership for display and self
promotional purposes unless specified by the client.
Processing
Your Online Order
We
will require a 50% deposit to start working on your artwork
once you have accepted our quotation. The remaining balance
is due for payment on approval of job prior to printing, upload
or dispatch. You will be presented with preliminary ideas and
design concepts. You can review the drafts and choose the options
to proceed with. We encourage you to provide us with any feedback
that will help us understand your business. Don't hesitate to
request any changes or ideas you have.
Artwork
Approval
When
you approve with the final work, we can send you the files in
a format for almost any purpose, which will help you apply the
artwork without any problems. The files and documents will be
sent via e-mail or for an extra charge by an express mail service
on a CDRom:
>
Files for Print (.EPS .TIFF .QXD .PDF)
>
Files
for Multimedia, the Web and TV (.JPG .GIF .PCT .EPS .MOV .MPG
.SWF)
After
project completion we can provide you with ongoing support.
Payment
All
artwork estimates are subject to change depending on the client
brief, artwork supplied to us and the complexity of each individual
job. Each estimate includes one set of basic changes prior to
approval. All desgins, copywriting, fonts and images supplied
by Sirocco and used in the production of the final product shall
remain the property of Sirocco Interactive Pty Ltd. In the event
of orders being cancelled or suspended by the client, we require
written confirmation and payment in full for the portion of
work completed and material used to date.
We
accept payment by Cash or Cheque. All
quotes are priced in Australian dollars and are inclusive of
10% GST.
